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Q&A

How can I sign up for ALOHAS Circle?

If you have already signed up for an ALOHAS account, you are automatically enrolled. Otherwise, you can sign up here or click the button above.

How can I earn points?

There are so many ways you can earn points. First of all, when you sign up for an ALOHAS account you automatically earn points just for joining the program. You also earn points for every dollar you spend with us, and in addition can get extra points when you shop on demand or vegan. See all the ways you can earn points above.

Where can I view my points balance?

Inside your account space you will have access to your ALOHAS Circle account page, there at the top of the page you will see a total of all your points collected. You also have a historial at the bottom of the page where you will be able to see each item and how many points you earned for each.

How can I redeem my points for rewards?

Redeeming points is very easy, usually we will notify you when you have enough points to redeem a reward. Otherwise simply enter into your ALOHAS Circle account page, go to the ‘Rewards’ section and press the button ‘get reward’ under the reward you would like to redeem.

Is there a limit to the number of points I can earn?

No you can earn as many points as your heart desires.

How many tiers does Alohas Circle have?

ALOHAS Circle is based on a two tier system, soft green and deep green. Soft green is our lowest tier. The higher the tier, the greater the rewards.

How can I view my Alohas Circle account page?

Simply by signing into your ALOHAS account you will be able to access your ALOHAS Circle account page.

Why do I get more points when shopping on-demand or vegan products?

At ALOHAS we like to reward those who shop sustainably. When you shop On Demand you help us by making sure we only produce the exact amount of products our customers want, this causes less waste and use of resources. Our vegan collections are also made with materials like cactus and corn flower that we specially designed for our customers who are like minded individuals like us. These extra points are a thank you from us.

How can I contact someone for questions or concers regarding my Alohas Circle account?

If you would like to contact us regarding your ALOHAS Circle account please email us at contact@alohassandals.com. Please use the following subject lines so we can get in contact with you as soon as possible. For questions regarding the program: Subject: alohascircle question For technical issues regarding your account: Subject: alohascircle technical support

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