On-demand production means we don’t produce any more or any less than what is ordered. This means that every time we launch a new collection, we wait for new orders to come in to begin producing. This is the most sustainable way of shopping because it creates 0% excess material. This is why we give you 30% off at launch - to encourage on-demand shopping. After two weeks, when the first batch of orders begins production, the discount drops to 15%.

On-demand is one of the most sustainable production methods out there because instead of making clothes en masse, we wait for orders to come in so we can produce exactly the amount that is asked for. This way we don’t have any leftover stock or fabric - most brands burn this or take it to landfills, a massive threat to our ecosystem.

You can check shipping times on every individual product page. Please bear in mind that since all items are made to order and produced from scratch to avoid waste and overproduction, different sizes will be in different stages of production and therefore have different shipping times. So make sure to click on the size you want to see how long it will take to arrive.

Our shoes fit true to size. We have a size chart in every product page where you can consult measurements as well. However, if you’re still unsure, there’s tons of reviews on our page where you can see images and feedback from fellow customers.

At ALOHAS, we don’t believe in sales. In fact, we’ve fully reversed the traditional sales calendar. When you see an item at a discount of 30% or 15%, it means it was launched recently. In order to incentivize on-demand shopping, we give you this discount at launch, not after.

Whenever we launch a new product, all sizes are in pre-order. However, because not everyone is 100% satisfied with their product, an item might get returned eventually. When this happens, it becomes in-stock because it has already been produced. This is why some sizes appear in stock - so make sure to always check the size you’re looking for, not the whole product.

After a collection is launched, it takes us approximately two weeks to determine accurate demand levels for each item. Once this time finishes, we begin producing, and the discount drops to 15%. This would be the second batch of orders, which takes about five weeks to produce. After these are sent out, the items are now in-stock and at full price.

We’re lucky to have a very close relationship with our manufacturers and factory workers. We have a zero-tolerance policy when it comes to discrimination and are always making sure the best standards are met. Our team visits our factories periodically to ensure that everything is running smoothly, prime labor conditions are met and strict quality and labor condition standards are in place.

With genuine leather, sometimes your new boots or sandals might take a while getting used to. This is why it’s important to always break them in slowly. For this, we recommend the following:

1. Wear them around the house for a bit at first, which will gradually soften up your shoes, making them adapt comfortably to the shape of your foot. 

2. Utilizing them in short bursts of time until your feet get used to them. A good example is 10 minutes, gradually increasing this each time.

3. For sandals, we recommend loosening any straps to relax the material.

4. For boots, we recommend wearing them with slightly larger socks than what you’re used to, preferably cotton. Avoid heavy walking at first as this will generate blisters.

Remember: breaking in period can take about 3-4 weeks.