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Privacy policy

Why do we use the data?

The following Privacy Policy sets forth the terms under which we shall process personal data at ALOHAS. This includes any personal data collected through our website www.alohas.com, and any other data we process when performing our business activity.

ALOHAS collects the following personal data for the purposes indicated below:


  • Contact form: the personal data collected from this form shall be used exclusively to manage the booking of the service request.
  • Create an account form: the personal data collected from this form shall be used exclusively to manage user registrations on the website.
  • Newsletter: the data collected shall be used exclusively to send you newsletters and marketing communications on promotions and/or publicity of our services.
  • Purchase form: should you purchase any of our products, your personal data shall be solely used for administrative management in relation to the product purchased. This means from the invoicing of the product to the sending of your data to the transport companies contracted by ALOHAS SANDALS to make the deliveries to the location you have indicated.
  • Product testing programme: we collect registration data to identify potential product testers and gather feedback. This data will be used exclusively for the purpose of product testing and to enhance the quality of our offerings. We are committed to protecting your privacy and ensuring the security of your data throughout this process.

Data of applicants for vacancies at ALOHAS: should you send us your CV or have a job interview in our offices, your data will be used to cover any job vacancies in our company. Should you be hired, your personal data will be used exclusively to manage the employment relationship with ALOHAS.
Social media: any data provided or that might be shared on the Social media in which ALOHAS is active shall be processed in accordance with the Privacy Policies of each Social network. We recommend you read and regularly check said Social media before interacting with ALOHAS.

For how long do we keep your data?

The data of possible customers who finally decide not to purchase any of our products shall be automatically deleted one year after the contact is made, provided the possible customer has shown no further interest in our services or products. Where a product is purchased, the data shall be processed while the business relationship remains intact and, once concluded, for the time required to respond to any legal liabilities, particularly all those relating to consumer goods guarantees.

The data provided when you register as a user of ALOHAS shall be kept until you cancel your registration.

Employment data will be processed for as long as there is an employment relationship and, once ended, for the time required to respond to any breaches with regard to this area. Where you have sent us your CV or have had an interview for a job vacancy, your personal data will be filed for a period of one year and, if you are not selected, it will then be deleted from our systems.

The data provided to send the newsletter shall be kept until you indicate your desire to receive no further communications from us. You may exercise your right of objection through the channels indicated in this Privacy Policy.

The lawful basis for the processing of the data of possible customers and for users registering on our website is the consent of the data subject.

The personal data of customers and employees shall be processed to fulfil the contractual relationship.

The lawful basis for the processing of your data to send the newsletter is the consent of the data subject.

Transfer of data to third parties

Your personal data shall not be transferred to third parties without your consent, except for service providers with which we have a valid service agreement or for any law that forces ALOHAS SANDALS to transfer said data.

Where you give us your express consent to this end, we may share personal data such as your e-mail address with the social media in order to create profiles of current and potential purchasers of ALOHAS SANDALS.

Suppliers with data access

Our store is hosted on Shopify Inc. This provides us with the online e-commerce platform that enables us to sell our products and services to you.

You data is stored via the Shopify data storage, the databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payment

Should you choose a direct payment gateway to complete your purchase, Shopify will store your credit card details. This is encrypted via the payment card industry Data security standard (PCI-DSS). The data of your purchase transaction is only stored for as long as necessary to complete said transaction. Once complete, the information on your purchase transaction is deleted.

All direct payment gateways abide by the standards set out by PCI-DSS administered by the PCI Security Standards Council, which is the joint work of brands such as Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help guarantee the secure handling of credit card information by our store and its service providers.

For further information, you can also read the Shopify service terms or its Privacy declaration.

In general, the external providers we use only collect, use and disclose your information whenever necessary to perform the services they provide.

However, certain external service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide for their purchase-related transactions.

For these providers, we recommend you read their privacy policies for an understanding of how these providers will deal with your personal information.

More specifically, remember that certain providers may be located or have facilities located in a jurisdiction that is different to yours or ours. Therefore, if you choose to continue with a transaction that involves the services of an external service provider, your information may be subject to the laws of the jurisdictions in which that service provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete this transaction may be subject to disclosure according to US Law, including the Patriot Act.

Once you leave the website of our store or are redirected to a third-party website or application, you are no longer governed by this Privacy policy or by the Terms and conditions of service of our website.

Type of data processed

Contact form:

  • Language
  • Full name
  • Email
Create an account form:
  • Full name
  • Email
Waiting list:
  • Email
Purchase form:
  • Email
  • Full name
  • Postal address
  • Bank details
Newsletter form:
  • Email

You are entitled to

  • Access personal details.

  • Rectify personal details.

  • Erase personal details.

  • File a claim or a writ for the protection of your rights with the Spanish Data Protection Agency or the regional data protection agency, where applicable.

  • Be informed of any security incident that may affect your rights.

  • Restricted processing.

  • Portability.

FORMS

PURCHASE FORM


Company name

ALOHAS SANDALS

Purpose

Manage the purchase.

Payment management

Keep you informed of our products and services.

Legitimation

Consent.

Means of payment regulations

Recipients

Your data will not be shared with any third party without your prior, express consent or for legal reasons only.

Rights 

You can access, rectify or erase data and exercise the rights indicated in our Privacy Policy.

More information

See the Privacy Policy.

 

 

CONTACT FORM:

Company name

ALOHAS SANDALS

Purpose

Manage the request.

Legitimation

Consent.

Recipients

Your data will not be shared with any third party without your prior, express consent or for legal reasons only.

Rights 

You can access, rectify or erase data and exercise the rights indicated in our Privacy Policy.

More information

See the Privacy Policy.

 

NEWSLETTER FORM:

Company name

ALOHAS SANDALS

Purpose

To manage the sending of Newsletters.

Legitimation

Consent.

Recipients

Your data will not be shared with any third party without your prior, express consent or for legal reasons only.

Rights 

You can access, rectify or erase data and exercise the rights indicated in our Privacy Policy.

More information

See the Privacy Policy.

 

CREATE AND ACCOUNT FORM:

Company name

ALOHAS SANDALS

Purpose

To manage the website user accounts.

Legitimation

Consent.

Recipients

Your data will not be shared with any third party without your prior, express consent or for legal reasons only.

Rights 

You can access, rectify or erase data and exercise the rights indicated in our Privacy Policy.

More information

See the Privacy Policy.

GDPR/CCPA/APPI/PIPEDA

    The app used for assuring the GDPR/CCPA/APPI/PIPEDA compliance of this site, collects your IP and the email address in order to process the data. 

    Data rectification

    You can use the link below to update your account data if it is not accurate.

    • Edit your account information

    Data portability

    You can use the links below to download all the data we store and use for a better experience in our store.

    • CCPA requests
    • Personal information
    • Orders

    Access to personal data

    You can use the link below to request a report which will contain all personal information that we store for you.

    • Request a report

    Do not sell my personal information

    You can submit a request to let us know that you do not agree for your personal information to be collected or sold.

    • Do not sell my personal information

    Right to be forgotten

    Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

    • Request personal data deletion

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